The following provides a simple overview of what kind of personal information we collect, why we collect it, and how we handle your data when you visit or use our website. Personal information is any data with which you could be personally identified. Detailed information on data protection can be found in our privacy policy below.
The data collected on this website are processed by DEFA. The operator's contact details can be found in the website's required legal notice.
Some data are collected when you provide them to us, such as data you enter in a support/contact form (name, surname, subject, message).
Other data are collected automatically by our IT systems when you visit and use our website. These data are primarily technical, such as the browser and operating system you are using or when you accessed the website. These data are collected automatically as soon as you enter our website.
Data from the support/contact form is used solely to respond to your inquiry. Other data may be used to analyze how visitors use the site and to ensure proper website functionality.
You have the right to request information about your stored data, its origin, recipients, and purpose free of charge. You also have the right to request that your data be corrected, blocked, or deleted. Contact us at the address given in the legal notice for any questions about privacy and data protection. You may also file a complaint with the competent regulatory authorities.
Our website uses cookies to ensure a smooth user experience and to analyze website usage. Cookies are small text files stored on your device. Most are session cookies and are deleted after your visit. Some may persist until manually deleted. You can configure your browser to accept, reject, or delete cookies at any time.
If you submit an inquiry via our contact/support form, the data you provide (name, surname, subject, message) will be used solely to respond to your inquiry. This data will not be shared with third parties or used for marketing purposes. You may request deletion of your submitted data at any time.
All data submitted via our contact form is transmitted using encrypted connections (SSL/TLS). This ensures your information cannot be read by third parties during transmission.
DEFA uses Matomo for website analytics. Matomo cookies are anonymized and help optimize the website. You may opt-out of Matomo tracking; an opt-out cookie will be stored to prevent tracking.